Smokestack for model 2197 Traditional Charcoal Grill
To ensure compatibility with your grill, please contact customer service via chat in the bottom right hand corner.
Fast Shipping and Professional Packaging
We are able offer many shipping options due to our long-term partnership with UPS FedEx DHL. Our warehouse staff are highly trained and will wrap your goods in accordance with our exact and exact specifications. Prior to shipping the goods are carefully inspected and secured. We ship to thousands customers every day from all over the world. This is an indication of our determination to become the largest online retailer globally. We have distribution centers and warehouses across Europe and in the USA.
Note: Orders containing more than one item are assigned a specific processing time, depending on the specific item.
Prior to shipping, our team will perform an extensive inspection of the items you purchased. Currently, most orders are delivered within 48 hours. The estimated delivery time is 3 to 7 days.
Returns
The stock is constantly changing. It is not managed entirely by us, since we're involved with several organizations, such as the factory and our storage. The actual inventory may change at any moment. It is possible that you will not receive your purchase after the order has been made.
The policy is for 30 days. We cannot replace or refund your purchase when it's been 30 days since you purchased it.
In order to be eligible for a refund, your product must be unopened and in the same condition that you received it in. It must also be in its original packaging.
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