Smokestack for the Smokin’ Ace™ 3018 Charcoal Grill.
To ensure compatibility with your grill, please contact customer service via chat in the bottom right hand corner.
Prompt shipping and expert packing
Because of our long-standing partnership in a long-standing partnership with UPS, FedEx, DHL as well as a range of other world-class carriers, we are able to offer various shipping options. Our warehouse staff is highly trained and will pack your goods in accordance with our precise and exact specifications. Before shipping, all goods will be thoroughly examined and securely secured. Everyday we deliver hundreds of packages to our customers across many countries. This is a sign of our determination to be the largest online retailer on earth. There are distribution centers and warehouses located in Europe and in the USA.
Orders with more than one item are given processing time according to each item.
Before shipment, all ordered items will be thoroughly examined. Most orders today are shipped in 48 hours. The expected delivery time is between 3-7 days.
Returns
We do not control the inventory in our warehouse and factory. This means that the actual stock could alter at any time. It's possible that the stocks could be depleted after the order has been made.
The policy is for 30 days. However, if the 30 days have elapsed since you purchased your product, we are unable to offer you a return or exchange.
You are able to return a product in the event that it is not used and in the same condition the day you received it. It must also be in the original packaging.
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